In November of 2021, the U.S. Department of Justice (DOJ) sued Uber over “Wait Time” fees. These fees were being charged to passengers who, because of a disability, needed more time to enter a car. In July of 2022, Uber settled this lawsuit.
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Justice Department Sues Uber over “Wait Time” Fees
Uber’s “wait time” fees discriminate against people who have disabilities.
The U.S. Department of Justice filed a lawsuit against Uber Technologies Inc. (Uber) for charging “wait time” fees to passengers who, because of disability, need more time to enter a car. According to the Department of Justice, Uber’s practice of charging wait time fees based on disability have harmed many passengers and potential passengers with disabilities throughout the country.
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